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License cache outdated but its not time yet

Ezeelogin license tab not showing the correct details


Synopsis: This article will help the Ezeelogin admin user to fix the license tab issue where it does not show the correct details even if the license has not expired.




This issue occurs due to an incorrect license file being cached.

Step 1: Login to gateway server server as root user.

[user@desktop~]# ssh root@{gateway_server_ipĀ or gateway_server_hostname}

Step 2: Delete the file where the license details are stored.

[root@gateway~]# mv /usr/local/etc/ezlogin/lic.dat /usr/local/etc/ezlogin/lic.dat_$(date +%Y-%m-%d)

Step 3: Relogin to Ezeelogin GUI and click on license tab to fetch the latest correct details.


Related Article:

How to update license from Ezeelogin Customer Portal?

How to add / edit License from the Ezeelogin customer portal?

Features that can be accesed after Ezeelogin License expiry