Ezeelogin Troubleshooting: Error Logs and Configuration Files  

Overview: This article provides information about error log files for both backend operations and web interface(Webgui), along with instructions on monitoring console errors.

Location of configuration and log files for troubleshooting.

• The configuration file is located at /usr/local/etc/ezlogin/ez.conf
• Ezeelogin has two log files one for the web interface and one for the backend ssh interface.

1. FRONTEND OR WEB INTERFACE LOGS { Application log }

• The front end or web interface runs on PHP; hence, we have a separate log file for it. The log files are stored in the /{system folder specified at the installation time.
• If you experience any issues on the web interface or GUI, refer to this log file for details.

  Run the following command to navigate to the log directory:

• You can find the same path by checking the system_folder in /usr/local/etc/ezlogin/ez.conf. The path would be /{system folder}/application/logs/. After changing to that directory, you can check the latest log. Refer to the below screenshot.

 2. BACKEND OR SSH LOGS

• The backend or SSH error logs for each Ezeelogin user are stored in the /home/{username}/ezsh.log file. Replace {username} with the user who is facing the issue.
• If you are having any issues with the SSH logins, this is the log file to look at.

For a detailed debug log for troubleshooting, do append the parameter log_level trace in ez.conf 

3. How to check errors from the browser console?

• Open the web page where you encountered errors.
• Right-click on the page and select "Inspect" from the menu. This will open the Chrome DevTools.

• In the DevTools window, navigate to the "Console" tab.

•  Any errors, warnings, or logs will be displayed in the console.

Contact our support department if you face any further difficulties. 

Related Articles:

How do I get detailed logs from Ezeelogin error logs?

Issue with Log Retain Duration.

How to truncate the SSH session logs recorded.