Troubleshooting Blank GUI Page and "License Expired" SSH Error.

Overview: This article describes steps to troubleshoot a blank GUI page and "license expired!" SSH error in Ezeelogin by verifying renewal status and flushing the license cache using a provided script to resolve the issue.

If you encounter a blank page in the GUI along with an SSH error stating "license expired!" unexpectedly before the time of renewal, follow these steps to resolve the issue:

Step 1: Verify license renewal status. Double-check that it is not actually time for license renewal. Sometimes, unexpected errors can occur if the license is indeed expired.

Step 2: Flush Ezeelogin license cache. To clear the Ezeelogin license cache, follow these steps:

Step 2(A): Download http://downloads.ezeelogin.com/flush_license.zip

Step 2(B): Extract the package and execute the script on your Ezeelogin server.