How do you resolve an expired license issue?

Error: License Expired!

Follow the steps mentioned below:

Step 1. Run the below command to find the public IP of the gateway server.

root@gateway ~]# wget -qO- https://ezeelogin.com/myip

Step 2. Refer to the articles below to change the licensed IP from the billing portals.

Step 3. Relogin to Ezeelogin software GUI and click on the license tab to update the license. Refer to the screenshot below.

Error: The number of servers exceeds the maximum limit.

Step 1. Login to your billing portal under the license tab > check whether the licensed number of servers is correct.

Step 2. Also, clear the cache and try to re-login to Ezeelogin web GUI and re-add the server.

How to flush/refresh the license for Ezeelogin Version 6 & 7

Step 1: Click on the license tab from the web GUI of the Ezeelogin software to reload the license from the license server. This will help you automatically fetch the updated license from your billing portal that you have updated.

Step 2: If the issue persists ensure the following things that are mentioned below:

2 a. Ensure the HTTPS traffic to license.ezeelogin.com is not blocked in your firewall. To check, run the below commands.

root@gateway ~]# telnet license.ezeelogin.com 443

root@gateway ~]# telnet license2.ezeelogin.com 443

root@gateway ~]# wget https://license.ezeelogin.com

root@gateway ~]# wget https://license2.ezeelogin.com

2 b. Also, in php make sure allow_url_fopen is ON

root@gateway ~]# php -i|grep fopen

allow_url_fopen => On => On

Related Articles:

License Mismatch